Top 3 things you should know to market your business on Twitter

Posted on November 20, 2009 by Cindy

Did you know the use of Social Media sites in your marketing campaigns is called Social Media Marketing, or SMM? Are you afraid of the idea of Social Media in your business? Don’t know what Social Media is?

Well, Social Media sites are Web sites that facilitate and encourage members to post news articles, photos and videos, and participate in blogs and wikis. Social Media has shifted the way people read and share information, and businesses are no exception. The more people seek information using Social Media sites like Twitter and Facebook and Digg, the more businesses are finding ways of servicing their customers and broadening their marketing campaigns through these same channels.

So how do you do it?

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Survey Says…”The activity asks for the format to find the city code for Alexandria, which is DANALEXANDRIA, but you show the correct answer is DAN.”

Posted on November 6, 2009 by Rebecca

This feedback refers to activities in the Command Page courses in AeU Self-Study. Since some formats are long, we ask for pieces of the format. The activity instructs you on which part of the format is expected. In this case, the activity asks for the transaction code, which is DAN. Because the activity is programmed to accept DAN, it registers DANALEXANDRIA as incorrect, although it is actually a correct format in the real world.

Filed under: Self-Study, Survey Says | 2 Comments »

New Amadeus Virtual Support Center takes the “stall” out of installing Selling Platform!

Posted on October 23, 2009 by Justo

Starting on Monday, October 26, new customers and those that need Amadeus Selling Platform re-installed are going to be treated to a new tool—Amadeus Virtual Support Center—which takes the manual labor out of installing Selling Platform by:

  • Automatically checking your PC to ensure it meets the system and network requirements for installing Selling Platform
  • Automatically configuring your Internet browser
  • Assisting you in fixing problems with your PC’s or network’s readiness, as well as fixing potential conflicts with third-party software
  • Automatically registering your certificate
  • Installing Amadeus Selling Platform

Through this one tool, you can easily prepare all of your computers for installation and eliminate the errors you could potentially have during a manual installation. Confusion over certificates and terminal IDs? Not anymore with the Virtual Support Center. No more headaches! All you have to do is access the tool, click a button, and relax as the tool does all of the work for you.

You’ll be able to access Virtual Support Center via an e-mail message sent to you or through the Welcome to Amadeus Web site when you are a new customer. To help guide you, we have a new Virtual Support Center quick reference document in Amadeus e-University, of course.

If you’re new, take the opportunity to register for Amadeus e-University and get started with your Amadeus System training! If you’re not a new customer and haven’t registered…that hurts…but we still love you. And because we do, we’ve introduced some great new things this year to help you boost your productivity through learning. Go on now, register.

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Installing Amadeus? Do you know the hardware and network requirements? We have them right here.

Posted on October 16, 2009 by Justo

Most of our blog articles are about how you can ramp up quickly and sell segments in the Amadeus System, but how do you know your office is ready to install Amadeus Selling Platform and run the System in the first place?

Get a head start by downloading these documents from Amadeus e-University:

  • Setting Up Amadeus Selling Platform: This guide walks you through everything you need to do to prepare the computers in your office to run Amadeus Selling Platform. You’ll find information on preparing your internet browser, registering your Amadeus Terminal ID (ATID), and information on getting started with some of the products available in Selling Platform such as Amadeus Cruise, Amadeus Tours — VAX VacationAccess, Consolidator Shopper, and the Amadeus Script Library.
  • Customer Provided Hardware (CPH) Specifications for Amadeus Selling Platform: This document covers Amadeus’ and your responsibilities, network bandwith, hardware, and software requirements, security, and other technical information critical to establishing a Selling Platform environment in your office.

Reviewing and implementing these specifications can save you time and calls to our technical support center. Knowing exactly what you have in your office is critical to implementing Selling Platform effectively. Why? Not all versions of Selling Platform and AutoUpdate are compatible with all operating systems. For example, if you are using 64-bit Windows Vista in your office, you can only install Selling Platform 4.2 p120 or later, and AutoUpdate 3.1 p100 or later. If you are still using Windows 2000, you will have to remain on an older version of Selling Platform as the latest versions are not certified on Windows 2000 any longer.

So, if you are about to implement Amadeus in your office, make sure you take stock of what you have and review our documentation. You will need to sign in to Amadeus e-University to view the documents. If you’re not registered yet, take the opportunity to create your AeU Profile (it only takes a couple of minutes). You’ll be better prepared for your implementation, and it’s also a great time to familiarize yourself with all of the learning opportunities available to you.

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Survey says, “I was taking the classes in the command format and for some reason this lesson is in the graphical format and I am wondering why.”

Posted on October 9, 2009 by Rebecca

We conducted a test and found it takes an average of 11 minutes to complete a “basic” exchange in the Command Page and only 5 minutes to complete one in the Graphic Page. We then decided to always teach Exchanges in the Graphic Page because the process is faster and easier, and you avoid having to learn or always look up those lengthy formats. The beauty of Amadeus Selling Platform is that you can work in both the cryptic and graphical environments. It’s a matter of getting to know which tasks are best to do in each environment so you can work smarter and more productively.

For more details on the two Exchanges courses in Amadeus in the Command Page, visit Amadeus e-University.

Also, if you’d still like information on the formats for exchanges, you can always find it in our e-Topics.

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