This feedback refers to activities in the Command Page courses in AeU Self-Study. Since some formats are long, we ask for pieces of the format. The activity instructs you on which part of the format is expected. In this case, the activity asks for the transaction code, which is DAN. Because the activity is programmed to accept DAN, it registers DANALEXANDRIA as incorrect, although it is actually a correct format in the real world.
Filed under: Self-Study, Survey Says | Leave a Comment »
Starting on Monday, October 26, new customers and those that need Amadeus Selling Platform re-installed are going to be treated to a new tool—Amadeus Virtual Support Center—which takes the manual labor out of installing Selling Platform by:
Through this one tool, you can easily prepare all of your computers for installation and eliminate the errors you could potentially have during a manual installation. Confusion over certificates and terminal IDs? Not anymore with the Virtual Support Center. No more headaches! All you have to do is access the tool, click a button, and relax as the tool does all of the work for you.
You’ll be able to access Virtual Support Center via an e-mail message sent to you or through the Welcome to Amadeus Web site when you are a new customer. To help guide you, we have a new Virtual Support Center quick reference document in Amadeus e-University, of course.
If you’re new, take the opportunity to register for Amadeus e-University and get started with your Amadeus System training! If you’re not a new customer and haven’t registered…that hurts…but we still love you. And because we do, we’ve introduced some great new things this year to help you boost your productivity through learning. Go on now, register.
Filed under: General | Tagged: amadeus selling platform, amadeus virtual support center, automatic installation tool, AVSC, installation, installing Amadeus, network requirements, system readiness, system requirements | Leave a Comment »
Most of our blog articles are about how you can ramp up quickly and sell segments in the Amadeus System, but how do you know your office is ready to install Amadeus Selling Platform and run the System in the first place?
Get a head start by downloading these documents from Amadeus e-University:
Reviewing and implementing these specifications can save you time and calls to our technical support center. Knowing exactly what you have in your office is critical to implementing Selling Platform effectively. Why? Not all versions of Selling Platform and AutoUpdate are compatible with all operating systems. For example, if you are using 64-bit Windows Vista in your office, you can only install Selling Platform 4.2 p120 or later, and AutoUpdate 3.1 p100 or later. If you are still using Windows 2000, you will have to remain on an older version of Selling Platform as the latest versions are not certified on Windows 2000 any longer.
So, if you are about to implement Amadeus in your office, make sure you take stock of what you have and review our documentation. You will need to sign in to Amadeus e-University to view the documents. If you’re not registered yet, take the opportunity to create your AeU Profile (it only takes a couple of minutes). You’ll be better prepared for your implementation, and it’s also a great time to familiarize yourself with all of the learning opportunities available to you.
Filed under: Selling Platform | Tagged: amadeus selling platform, Customer Provided Hardware, hardware requirements, installing Amadeus, installing Amadeus Selling Platform, network requirements, Setting Up, software requirements | Leave a Comment »
We conducted a test and found it takes an average of 11 minutes to complete a “basic” exchange in the Command Page and only 5 minutes to complete one in the Graphic Page. We then decided to always teach Exchanges in the Graphic Page because the process is faster and easier, and you avoid having to learn or always look up those lengthy formats. The beauty of Amadeus Selling Platform is that you can work in both the cryptic and graphical environments. It’s a matter of getting to know which tasks are best to do in each environment so you can work smarter and more productively.
For more details on the two Exchanges courses in Amadeus in the Command Page, visit Amadeus e-University.
Also, if you’d still like information on the formats for exchanges, you can always find it in our e-Topics.
Filed under: Exchanges, Survey Says | Tagged: AeU, aeuniversity, Amadeus e-University, Exchanges, graphic page, online courses, Ticketing | Leave a Comment »
It’s not quite Lee surrendering at Appomattox or the Goonies surrendering to the Fratellis on One Eyed Willie’s pirate ship, but, yes, we surrender. We kept waiting for a heroic reader to sweep in like Errol Flynn, name what was new on the blog, and ride off with their treasure but, alas, no one dared for glory! But that’s okay. We know that sliding down sails with only a knife to slow your descent is tough.
So without further flourish…we added a Live Online section to the right column of the blog so you can quickly see the courses being offered during the current week and easily enroll. Clicking Enroll takes you to that course’s enrollment page in the Amadeus e-University Virtual tab where you can read a full description of the course and enroll.
Would you rather plan further ahead? You can still view the monthly schedule using the Live Online Calendar in Amadeus e-University.
Filed under: Live online | Tagged: AeU, aeuniversity, Amadeus e-University, Live online, virtual | Leave a Comment »
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